The Brown Box | Help Center

Privacy and Security
- Privacy Notice
- Safe & Secure Ordering
- Hacker Safe

Order and Return Policies
- Returns & Exchanges
- Refunds

Payment
- Credit Cards
- Personal Checks, Money Orders
- Financing Plans
- Purchase Orders, Bulk Orders
- Cash

Shipping & Delivery
- US Shipping Rates
- International Shipping
- Delivery Times
- Gift Wrap & Message Cards
- Oversized Items
- Tracking your Order
- Contacting UPS, FedEx, and Trucking Lines

Ordering
- Order by Phone
- Cancel or Change an Order
- 110% Guaranteed Price Match
- No Sales Tax
- Tracking Your Order
- Our Hours

About Us
- Why Order from Us?
- Corporate Info
- Customer Testimonials

Still Need Help?
- Email or call
(800) 718-1710, Mon.-Fri. (Mon - Fri 5am to 8pm) and Sat.-Sun. (Sat and Sun 8am to 5pm PST)