Are you
tired of
settling for
uninformed salespeople, poor customer service, and
insufficient product information in your quest to find the best available price? You don’t have to settle anymore. Our exclusive
110% Guaranteed Price Match ensures you the lowest delivered price with the highest standards of professional service.
Taking advantage of our 110% Guaranteed Price Match is easy: - If you think you’ve found the same specialty product offered online at a lower delivered price, please call our Sales team at (800) 718-1710, Mon.-Fri. (Mon - Fri 5am to 8pm) and Sat.-Sun. (Sat and Sun 8am to 5pm PST), and say that you’d like to report a Price Match.
- We’ll ask you for the competing store’s name, website, and the exact location of the advertised item to verify the price and that the item is new, in stock, and includes the manufacturer’s warranty.
- Once we’ve verified the competitor’s pricing, we will match the lower price, subtract 10% of the difference between prices, and process your order. If we offer a product for $1,000, and you find it for $900 somewhere else, you’ll pay $890 with our 110% Guaranteed Price Match.
If you find a lower delivered price after you’ve purchased a specialty product from us, you’ll still reap the benefits.
We will honor our 110% Guaranteed Price Match for up to 10 days after your purchase by giving you an in-store credit for 110% of the difference in price. Our 110% Guaranteed Price Match is valid when the named online competitor is an authorized dealer of the product and is selling a non-auction, new, in-stock, warranted item at or above the manufacturer's wholesale cost plus our standard order processing cost of 10%. Delivered price is calculated by adding the base item price plus shipping, handling, taxes and any other charges. This offer may not be used in combination with any other financing or promotional offers. The Brown Box reserves the right to refuse any order or price match if the preceding terms are not met or cannot be verified. 
